Government cannot tackle all of the nation’s problems, and it recognizes the need for more help. More agencies should consider an appeal to the public — an approach that leverages citizen problem-solvers. It’s a promising innovative practice that some in government are just starting to embrace.
During a Dun & Bradstreet-sponsored Techathon last fall, some agencies came seeking public help for government problems. A contingent from the Centers for Medicare and Medicaid Services, for example, was there to reach out to the public in looking for new ways to combat fraudulent claims.
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Originally published by Government Executive on January 14, 2014.